Question 1

Are these real customer reviews?

Accepted Answer

Yes. Every review on this page comes from a verified customer who booked and rode with us. Reviews are stored in our database and displayed unedited so you can see honest, authentic feedback.

Question 2

How do I leave a review?

Accepted Answer

After your event, we will follow up with you to collect your feedback. You can also call us at (619) 354-1420 or email us to share your experience and we will add your review.

Question 3

Can I filter reviews by star rating?

Accepted Answer

Yes! Use the rating filter on the left side of the page to view only 5-star, 4-star, or any specific rating. Click "All Reviews" to see everything.

Question 4

What is your average customer rating?

Accepted Answer

Our average customer rating is displayed at the top of this page and updates in real time as new reviews come in. We are proud to maintain a consistently high rating across hundreds of bookings.

Question 5

What types of events do your customers book?

Accepted Answer

Our customers book for everything — bachelor and bachelorette parties, birthdays, proms, weddings, corporate events, wine tours, airport transfers, sporting events, and more. You will see reviews covering all these event types on this page.

Question 6

What vehicles do you offer?

Accepted Answer

We offer party buses for up to 45 passengers, stretch limousines for up to 22, limo-style sprinters for up to 14, executive sprinters for 8 to 14, and coach or shuttle buses for up to 56 passengers. Every vehicle is available across San Diego County.

Question 7

Is gratuity included in the price?

Accepted Answer

Yes. All quotes are all-inclusive — fuel, professional driver, commercial insurance, taxes, and gratuity are included. There are no hidden fees. Additional tipping is optional and at your discretion.

Question 8

How far in advance should I book?

Accepted Answer

We recommend booking two to four weeks ahead, especially for popular dates like Friday and Saturday nights, prom season, and holiday weekends. The earlier you book, the better vehicle selection you will have.

Question 9

What is the minimum rental time?

Accepted Answer

We typically require a 4-hour minimum on Friday and Saturday evenings and a 3-hour minimum on non-peak days like Sundays. Prom Saturdays from March through May carry a 6-hour minimum for prom and formal events.

Question 10

Can I bring my own drinks?

Accepted Answer

Yes! Guests may bring their own sealed beverages including alcohol. Plastic cups are recommended and glass is discouraged. We do not provide alcohol, cups, or napkins. No food is allowed on the bus, but your driver can make stops along the route.

Question 11

What areas do you serve?

Accepted Answer

We serve all of San Diego County and surrounding areas including Temecula, Murrieta, and beyond. Popular service areas include downtown, Gaslamp Quarter, La Jolla, Coronado, Pacific Beach, Oceanside, Chula Vista, and Escondido.

Question 12

How do I get a quote?

Accepted Answer

Call (619) 354-1420 for an instant quote or fill out our free online quote form. All quotes are all-inclusive with no hidden fees. We will help you choose the right vehicle for your group size and event type.

Question 13

What is your cancellation policy?

Accepted Answer

All deposits are non-refundable. Remaining balances must be paid 7 to 14 days before the event. Cancellations within 7 days of the reservation are non-refundable. Special event dates are non-refundable. All cancellations must be made in writing between 8 AM and 8 PM.

Question 14

Are your drivers licensed and professional?

Accepted Answer

Yes. All vehicles are operated by professional, licensed drivers. Vehicles undergo regular maintenance and include safety features and emergency equipment. Safety is our top priority on every trip.

Question 15

Can I decorate the party bus?

Accepted Answer

Yes! Balloons, streamers, posters, and signs are welcome as long as they do not cause damage or leave residue. Confetti, glitter, and adhesive decorations are not permitted.

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