Privacy Policy

Last updated: February 2026

San Diego Party Ride ("we," "us," or "our") operates the sandiegopartyride.com website. This page informs you of our policies regarding the collection, use, and disclosure of personal information when you use our website or services.

Who We Are

San Diego Party Ride is a transportation booking platform operating in the San Diego, California area. We may fulfill your booking directly or through affiliated, independently licensed and insured sister companies ("Affiliated Providers"). When we connect you with an Affiliated Provider, your information may be shared with that provider solely to fulfill your reservation. Each Affiliated Provider operates independently and maintains its own policies and standards.

Information We Collect

We collect several types of information for various purposes to provide and improve our service to you:

Personal Information

When you fill out our contact forms, request a quote, or book a reservation, we may ask you to provide personally identifiable information, including but not limited to:

• Full name
• Email address
• Phone number
• Event date, type, and details
• Number of passengers
• Pick-up and drop-off locations
• Payment information (processed through secure third-party payment processors)

Consent Records

When you submit a form on our website, we record your consent choices (e.g., TCPA consent for calls/texts, marketing opt-in), the timestamp of submission, the page URL, and your IP address. These records are retained to demonstrate compliance with applicable laws.

Usage Data

We may also collect information about how our website is accessed and used, including your IP address, browser type, browser version, pages visited, time and date of visit, time spent on pages, and other diagnostic data.

Cookies and Tracking Technologies

We use cookies, web beacons, and similar tracking technologies to track activity on our website and hold certain information. Cookies are small data files stored on your device by your browser. The specific cookies we use include:

• Google Analytics (GA4): Sets _ga and _gid cookies to distinguish users and track website traffic, page views, and user behavior. These cookies are used to generate aggregate analytics reports. You can opt out by installing the Google Analytics opt-out browser add-on.
• LiveChat: Sets session and tracking cookies to enable our live chat support widget, remember chat history, and improve customer service experience.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, some portions of our website (such as live chat) may not function properly.

How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and provide accurate quotes for party bus, limousine, and coach bus services
• Process, manage, and fulfill your reservations — either directly or through our Affiliated Providers
• Communicate with you about your booking, including confirmations and reminders
• Improve our website, services, and customer experience
• Send promotional communications about special offers, new vehicles, and events (only with your explicit marketing consent)
• Monitor and analyze usage patterns and trends
• Detect, prevent, and address technical issues or fraudulent activity
• Comply with legal obligations

Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following situations:

• Affiliated Transportation Providers: When your booking is fulfilled by one of our affiliated sister companies, we share relevant reservation details (name, phone number, event date, pick-up/drop-off locations, passenger count, and special requests) with that provider so they can service your booking. These Affiliated Providers are independently operated, licensed, and insured companies.
• Service Providers: We may share your information with third-party companies that perform services on our behalf, such as payment processing, email delivery, and analytics.
• Legal Requirements: We may disclose your information if required by law, court order, or governmental regulation, or if we believe such action is necessary to comply with legal obligations.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your personal information may be transferred as part of that transaction.

Affiliated Providers — Disclaimer of Responsibility

San Diego Party Ride may connect you with independently operated, licensed, and insured transportation companies ("Affiliated Providers") to fulfill your booking. While we vet our Affiliated Providers for quality and professionalism, we are not responsible for the services, conduct, performance, delays, or quality of service provided by any Affiliated Provider. Each Affiliated Provider operates under its own policies, insurance, and licensing.

If you have a complaint regarding the ride or service experience, it should be directed to the Affiliated Provider that fulfilled your booking. You may contact us at info@sandiegopartyride.com and we will assist in facilitating communication with the provider, but we assume no liability for their services.

Marketing Communications

We will only send you promotional or marketing communications if you have explicitly opted in via the optional marketing consent checkbox on our contact form. Marketing consent is never a condition of receiving a quote, making a booking, or using our services.

If you have opted in to marketing communications, you can opt out at any time by:

• Replying STOP to any text message
• Emailing us at info@sandiegopartyride.com
• Calling us at (619) 354-1420

Third-Party Services

Our website uses the following third-party services that may collect, monitor, and analyze data:

• Google Analytics (GA4): Used to track and report website traffic. Google may use the data collected to contextualize and personalize ads. You can opt out by installing the Google Analytics opt-out browser add-on.
• LiveChat: Used to provide real-time customer support chat on our website.
• Supabase: Used for data storage and management.
• Vercel: Used for website hosting and deployment.
• Resend: Used for transactional email delivery (e.g., sending your quote request to our team).

Data Security

The security of your personal information is important to us. We implement industry-standard security measures including encryption, secure socket layer (SSL) technology, and access controls to protect your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including to satisfy any legal, accounting, or reporting requirements. Booking and transaction records are retained for a minimum of 3 years for business and legal purposes. Consent records are retained for at least 5 years to demonstrate compliance with TCPA and California regulations.

Your Rights (California Residents — CCPA)

If you are a California resident, you have rights under the California Consumer Privacy Act (CCPA):

• Right to Know: You can request information about the categories and specific pieces of personal information we have collected about you.
• Right to Delete: You can request deletion of your personal information, subject to certain exceptions.
• Right to Correct: You can request that we correct inaccurate personal information that we maintain about you.
• Right to Opt-Out: You have the right to opt out of the sale or sharing of your personal information. Note: we do not sell or share personal information for cross-context behavioral advertising.
• Right to Non-Discrimination: We will not discriminate against you for exercising any of your CCPA rights.

To exercise any of these rights, contact us at info@sandiegopartyride.com or call (619) 354-1420. We will respond to verifiable consumer requests within 45 days.

Children's Privacy

Our website and services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that a child under 13 has provided us with personal information, we will take steps to delete such information.

Links to Other Websites

Our website may contain links to other websites that are not operated by us. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party websites. We encourage you to review the privacy policy of every site you visit.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes.

Contact Us

If you have any questions about this Privacy Policy, your personal data, or wish to exercise your rights, please contact us:

• Email: info@sandiegopartyride.com
• Phone: (619) 354-1420
• Website: sandiegopartyride.com